Call Center Agent Position at Interra Networks Limited

Call Center Agent Position at Interra Networks Limited |Green ‘n’ White|

Interra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We operate a BPO (Business Process Outsourcing) facility and provide technology-enabled services to the public and private sector. Our services provide our customers with world-class, convenient, reliable and cost-effective business solutions.

We are recruiting to fill the position below:

Job Title: Call Center Agent

Location: Abuja

 Job Type: Full Time

•He/She must have good understanding of English and any of the major local Nigerian languages (Hausa, Igbo, and Yoruba).
•Must be able to read, speak and write English language fluently.
•Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls.
•Proficient in usage of Microsoft packages.
•Knowledge of customer service telephony and technology.
•Some experience in a call center or customer service environment.
•Good data entry and typing skills.
•Knowledge of administration and clerical processes.
•Excellent communication and presentation skills
•Ability to understand individual differences.
•Problem solving skills.
•Should be able to work Mondays to Saturdays and at any other time as required.
•Proficiency in driving Sales will be an added advantage.

Key Competencies:
•Verbal and written communication skills.
•Listening skills.
•Problems analysis and problem solving skills.
•Customer Service Orientation.
•Organization skills.
•Attention to detail.
•Good Judgment skills.
•Team work.
•Stress tolerance.
•Time management skills.
•Persuasion skills.

Application Closing Date: 10th May, 2019.

 How to Apply
Interested and qualified candidates should:
Click here to apply online